Transforming Governance through Mobile Technology in Developing Nations: Case of Kenya

Increasing penetration of mobile broadband as opposed to fixed broadband in developing nations like Kenya has spurred an extra ordinary uptake of mobile phones in these countries. This has presented a mobile opportunity to public institutions to devise innovative ways of providing access to public information and delivering services. This paper seeks to demonstrate the role played by mobile broadband technology transform governance by providing access to public information and services. A desk methodology was used to gather secondary data related to adoption of mobile phones as a tool for delivering government services in Kenya. Findings indicate that increasing penetration of broadband technology resulted to increased number of government services offered via mobile phones.